Privacy policy

Aromablendlab respects your privacy and handles personal information in accordance with applicable data protection laws.

Information We Collect

When you browse our website or place an order, information may be collected that is necessary to operate the store, including your name, billing and delivery address, email address, telephone number, order details, and payment status.

Technical information, such as browser details and website usage data, may also be collected to maintain security and improve website performance.

How We Use Your Information

We use personal information to:

Process and deliver orders.
Confirm payments and provide order updates.
Respond to customer service requests.
Manage returns, refunds, and complaints.
Prevent fraud and protect website security.
Meet legal and accounting obligations.

We do not sell personal information to third parties.

Payments and Service Providers

Payments are handled through the payment methods made available at checkout, including Visa, Mastercard, and PayPal. Payment providers may process information in accordance with their own privacy policies.

We may share necessary information with delivery, hosting, payment, and technical service providers to complete transactions and operate the website.

Cookies

Our website may use essential cookies to support shopping cart functions, checkout, security, and basic website operation. Analytics or advertising cookies, where used, should be activated in accordance with applicable consent requirements.

Data Retention and Security

Personal information is retained only for as long as necessary for the purposes described in this policy or as required by law. We take reasonable measures to protect information against unauthorized access, loss, or misuse.

Your Rights

Depending on applicable law, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal information, and to request data portability.

To make a privacy request, contact info@aromablendlab.my. You may also have the right to lodge a complaint with the relevant data protection authority.